1. Acceptance of Terms
By downloading, installing, or using the Shiftrio mobile application (formerly Shifter) ("App"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the App.
These Terms constitute a legally binding agreement between you and Emirhan Şahin ("we", "our", "us"), the developer and operator of Shiftrio.
2. Description of Service
Shiftrio is a shift scheduling and team management application designed for restaurants and similar hospitality businesses. The App enables:
- Creating and publishing weekly shift schedules
- Managing leave requests and shift swap requests
- Organizing teams across multiple branches and departments
- Declaring employee availability
- Receiving push notifications for schedule updates and request decisions
We reserve the right to modify, suspend, or discontinue any part of the App at any time with reasonable notice where possible.
3. User Accounts and Roles
3.1 Account Registration
To use Shiftrio you must create an account using a valid email address or a supported third-party authentication provider (e.g., Google Sign-In). You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
3.2 Roles
Shiftrio operates on a two-role model within each restaurant branch:
- Manager (Admin): Can create and manage branches, invite employees, publish shift schedules, manage departments, and approve or reject leave and swap requests. The restaurant owner holds the primary admin role.
- Employee: Can view their assigned shifts, submit leave and swap requests, declare availability, and receive notifications. Employees cannot modify schedules or manage other users.
3.3 Account Accuracy
You agree to provide accurate, current, and complete information when creating your account and to keep your information up to date. We reserve the right to suspend or terminate accounts that contain false or misleading information.
4. Subscriptions and Billing
4.1 Subscription Plans
Shiftrio offers a free tier and paid subscription plans ("Starter", "Growth", "Enterprise") that raise the employee limit. Every plan includes every feature; plans differ only in the number of employees. Subscriptions are purchased and managed through the Apple App Store (iOS) or Google Play Store (Android).
4.2 Auto-Renewal
Paid subscriptions automatically renew at the end of each billing period (monthly or annual) unless cancelled at least 24 hours before the end of the current period. Your payment account will be charged for renewal within 24 hours prior to the end of the current period.
4.3 Pricing
Subscription prices are displayed in the App before purchase and may vary by region due to local taxes and App Store pricing tiers. Prices are subject to change; we will notify you of price changes before they take effect.
4.4 Free Trial
Where offered, free trial periods are available for new subscribers only. If you do not cancel before the trial ends, you will be charged the applicable subscription price.
4.5 Payment Processing
All payments are processed by Apple Inc. or Google LLC through their respective app store platforms. We do not directly process or store your payment card details. Subscription management is handled by RevenueCat, Inc. on our behalf.
5. Cancellation Policy
You may cancel your subscription at any time through your App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period — you will retain access to paid features until that date.
- iOS: Go to Settings → [your Apple ID] → Subscriptions → Shiftrio → Cancel.
- Android: Open Google Play → tap your profile icon → Payments & subscriptions → Subscriptions → Shiftrio → Cancel.
We do not offer refunds for partially used billing periods, except where required by applicable law or at our sole discretion.
6. Prohibited Uses
You agree not to use Shiftrio to:
- Violate any applicable local, national, or international law or regulation
- Transmit any content that is unlawful, harmful, threatening, abusive, or defamatory
- Impersonate any person or entity, or falsely state your affiliation with any person or entity
- Attempt to gain unauthorized access to any part of the App or its related systems
- Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App
- Use the App to send unsolicited communications (spam)
- Interfere with or disrupt the integrity or performance of the App or its underlying infrastructure
- Use automated scripts, bots, or scrapers to access or collect data from the App
- Resell, sublicense, or otherwise commercialize access to the App without our express written consent
Violation of these prohibitions may result in immediate termination of your account without notice.
7. Intellectual Property
The App, including its design, code, graphics, user interface, trademarks, and all content created by us, is the exclusive intellectual property of Emirhan Şahin (Shiftrio) and is protected by applicable copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable licence to use the App solely for your personal or internal business purposes, strictly in accordance with these Terms. This licence does not include any right to reproduce, modify, distribute, or create derivative works from the App.
Content you create within the App (shift schedules, team data, etc.) remains your property. You grant us a limited licence to process and store that content solely to provide the service to you.
8. Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the App will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content accessible through the App.
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you in full.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EMİRHAN ŞAHİN (SHIFTRIO) AND ANY EMPLOYEES OR AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded by law.
10. Governing Law and Dispute Resolution
These Terms and any dispute arising out of or in connection with the App shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to its conflict of law principles.
Any dispute that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the courts of Istanbul, Turkey. If you are a consumer in a jurisdiction that grants you the right to bring proceedings in your local courts, that right is not affected by this clause.
11. Changes to These Terms
We may update these Terms from time to time to reflect changes in our service, applicable law, or for other legitimate reasons. When we make material changes, we will notify you through the App or by email at least 7 days before the new Terms take effect.
Your continued use of Shiftrio after the effective date of the updated Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must stop using the App and cancel any active subscription.
12. Contact
If you have any questions about these Terms, please contact us:
Emirhan Şahin (Shiftrio)
Email: support@shiftrio.com